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Terms and Conditions

Website use:

The services of (hereinafter referred to as "our website", "our website" or "this website") are subject to the following terms of use and terms of service, as well as any other rules posted on our website (collectively, "the Terms") ) for you. Throughout the website, "we" means that Designer Planets should read the terms of use carefully before placing any order on this website. By using this website / or the application, you agree to be bound by the terms of use. If you are under the age of 18, you must let your parent or guardian know about our Terms of Use, Terms of Service and the "Personal Data (Privacy) Policy Statement" posted on this website before registering or using any of the services on this website ( "The statement"). We reserve the right to change the Terms of Use from time to time without notice. Your continued use of this website after such changes will be deemed acceptance of the modified terms of use. If you do not agree to the Terms of Use at any time, please do not use this website.

This website is currently only used to provide online information and as a shopping medium. All content on the Site does not score for any commercial purpose (including re-split, transmission, dissemination, sale, broadcast, distribution, republication, rewriting, or retransmission in the same format or technology). DesignerPlanets reserves the right (but not the obligation and responsibility) to prohibit and remove such materials.



Designer Planets only provides online shopping, so we do not make direct, indirect, incidental, derivative or punitive damages for any damages caused by the content of the website or the products purchased by us. Money interests and intangible losses) and negative legal liability (except for laws that have been implicitly implied). Before you purchase products from Designer Planets, please carefully read the product information, usage and precautions provided by the brand or the seller on the product or in the package. DesignePlanets does not provide the accuracy of the information provided by these brands or sellers. It is the responsibility of the suitability, quality and reliability of a particular use, so it is best to analyze the data carefully before use.


Limitation of Liability:

In the event that DesignerPlanets incurs a loss as a result of your breach of the Terms of Order or any action, you agree to indemnify and indemnify DesignerPlanets for loss, expense, damage and costs (including reasonable legal fees). You agree that DesignerPlanets will not be liable for any damages incurred as a result of your use of this website, and you agree to waive any compensation for DesignerPlanets.


Other website links:

DesignerPlanets will provide links to other websites, and when you choose these links, you will leave this website. These linked sites are not under the control of DesignerPlanets, and we are not responsible for the content of the site, the content of its linked sites, and the updating and transformation of its content.

about that product:

The items listed on the website are available for sale, and the supply is based on the amount of stock.



The prices identified on this website are in Hong Kong dollars. Unless there is a very obvious error, we will accept the order and the price of the product indicated on the website at that time and its shipping cost.


Order goods:

All orders on this website are valid depending on the acceptance and availability of the order. Items already placed in the shopping basket will not be reserved and can still be purchased by other customers. Orders submitted after the customer selects the merchandise will be paid by credit card; the courier fee will be automatically calculated for reference. After you submit your order to us, we will send you a confirmation of the order. Please note that this email is only a confirmation of our receipt of your order and tells you if the product has actual inventory and its availability, and we have not accepted the order. All orders submitted by you are subject to our commitment or not. However, we may have to wait for the supplier to provide us with a limited edition of the product. You can simply register your email address and you agree that we will notify you when the goods are delivered. However, in certain circumstances we may refuse to process the transaction for any reason without any liability to you or any third party. For example, the ordered item is revoked out of stock or does not meet the quality inspection criteria; or you do not meet the eligibility requirements specified in this clause. In this case, we will notify you by email and arrange for a refund to the registered credit card account within 10 working days.


Confirm Order:

After the item is ready for delivery, we will send you a confirmation email detailing the details of the item you ordered from us and the details and cost of the delivery service. At this point, it means that we accepted your order and processed your payment; and your product sales contract with Designer Planets was established. The sales contract only covers the goods we have confirmed to be sent, and we are not obligated to provide any goods other than the contract confirmation. After the order is confirmed, the item will be packaged and shipped out, so the order cannot be cancelled. If you choose to cancel your order after shipment, you agree to deduct the relevant shipping charges from your payment before we refund. We do not accept any modifications or cancellations after the order is shipped. We ship with SF Express. When providing shipping information, please ensure that all information is correct. Any incorrect and/or missing information may result in delays in the delivery of your order. Orders may also be delayed due to pending payment verification or customs clearance.



You can return or replace the merchandise within 14 days from the date of receipt of the goods (by the date of receipt). All returned merchandise must be in new/original and resaleable state with all labels and original packaging. Any item that can be sold at a discounted price does not meet the conditions for return or exchange.

To return or replace your item, please email us with a problem with the item. We will review your request and will send you a case number and return/exchange form upon approval. Please ensure that your order number and case number are included in the return/exchange form, otherwise your return may be delayed.

After we receive your return, we will process it within 10 working days and refund the original payment method. We will send you an email when it is processed. Shipping costs are not refundable, but if the redemption is required, the shipping cost for the new order will be waived.

Please note: All return shipping charges and other miscellaneous charges are the responsibility of the customer. The returned package is the responsibility of the customer and it is recommended that you take the necessary precautions with the registered and traceable service when returning the package.

Upon dispute, DesignerPlanets reserves the right to make the final decision on all return cases.


Payment instructions:

The total amount of the payment will be displayed in the order details and will appear for confirmation before you press "Submit". The amount will be displayed again in the order confirmation email sent by us. We accept the following payment methods: Visa, Mastercard (MasterCard) ), American Express (American Express). During the checkout process, you will need to complete all mandatory information about the payment. Please note that in accordance with our Privacy Policy, we collect and store your information in an encrypted secure payment system. This details will be fully encrypted and will only be used to process transactions confirmed by you. All credit card payments must also be authorized by the credit card issuer, and your credit card will only be charged for the payment of the order.

When providing credit card information, the credit card must be your own credit card. If the credit card does not belong to you, you must obtain permission from the account holder to use the card for your transaction.